Returns:

We offer a 30 Day money-back guarantee on all orders of MicrobeFiber™.

However, shipping charges will not be refunded under any circumstances.

PLEASE DO NOT SHIP ANY PRODUCTS BACK WITHOUT GETTING RETURN APPROVAL FROM US VIA PHONE Basil at 407-432-3433 or Kristen at 386-383-6286.

PRODUCTS RETURNED WITHOUT APPROVAL WILL BE DEEMED ABANDONED AND DISCARDED.

• Refunds are processed within 30 days of receiving them.

• Buyer is responsible for all the return shipping costs.

• Refunds will only be given to the original credit card that was used. Or a store credit will be given.

• Return all products that are requested for a refund. Pack the product well, so that it will not be damaged during the shipping process. Please include your name, address, phone number/e-mail and the order number.

• If you are returning your first order ever placed with us. We have a no refund policy on any and all future orders you place.

 

 Security and Privacy:
Our web site offers state-of-the art security. All orders are protected by a digital certificate and secure socket layer (SSL). When you enter your credit card number into the our order form, it is transmitted across the Internet in an encrypted (scrambled) form, and then it is decoded when it gets to us.

If you prefer, we would be glad to accept your order over the telephone. You may call us at: 407-432-3433 or 386-383-6286.

We do not share your personal information with any third parties. By ‘ personal information ‘ we mean information that can be used by someone to identify or contact you, such as your name, e-mail address, phone number or mailing address. By ‘third parties ‘we mean anyone who is not directly involved with our companies in processing your order, payment and/or fulfillment of your order. We also do not store your credit card information.

We use personal information you provide to process your orders, to notify you of the status of your order and other purposes specific to your purchases with our company.

Here is a more detailed explanation of Luke Alternatives LLC (MicrobeFiber™) Terms and Conditions:

1. Terms - By accessing any of our websites you are agreeing to be bound by these terms of service, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site or placing an order. The materials contained on this website are protected by applicable copyright and trademark law.

2. Terms of Sale - By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

3. Shipping Policy - All orders are typically shipped within 1-2 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

4. Disclaimer - The materials on our websites are provided on an 'as is' basis. Luke Alternatives LLC (MicrobeFiber™) makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Luke Alternatives LLC (MicrobeFiber™)  does not warrant or make any representations concerning the accuracy, results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

5. Accuracy of Materials - The materials appearing onLuke Alternatives LLC (MicrobeFiber™) websites could include technical, typographical, or photographic errors. Luke Alternatives LLC (MicrobeFiber™) does not warrant that any of the materials on its website are accurate, complete, or current. Luke Alternatives LLC (MicrobeFiber™) may make changes to the materials contained on its website at any time without notice. However Luke Alternatives LLC (MicrobeFiber™) does not make any commitment to update the materials.

6. Links - Luke Alternatives LLC (MicrobeFiber™) has not reviewed all of the sites linked 

to its websites and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Luke Alternatives LLC (MicrobeFiber™) of the site. Use of any such linked website is at the user's risk.

7. Governing Law - These terms and conditions are governed by and construed in accordance with the laws of Florida and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

8. Medical Disclaimer - You should consult with a healthcare professional before starting any diet, exercise, supplementation, or medication program. Statements on Luke Alternatives LLC (MicrobeFiber™) about products and health conditions have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent disease. If you have a health concern of any kind, consult with your health care professional. 

9. Privacy Policy - Your privacy is important to us. It is the policy of  Luke Alternatives LLC (MicrobeFiber™) to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. Our privacy policy is as follows. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. You may deny personal information at any time. However, denial of personal information may result in the inability for you or a Luke Alternatives LLC (MicrobeFiber™)’ representative to place an order. Luke Alternatives LLC (MicrobeFiber™) reserves the right to modify these terms and conditions at any time without notice.